SuperOS lifts 70% of your daily work, everyday.

DPCs are known for their patient experience. You focus on high profile care experience while Super agents takes care of the rest.

Super agents attends your website visitors & incoming callers — 24×7

Up to 70% of patients drop-off in 30s without clarity. Super agents engages instantly, explains your DPC in simple words, and turns drop-offs into loyal signups.

Super agent sells subscription in a click

Patients hate filling out long subscription forms — platforms like Hint make them go through 5 separate steps just to purchase a membership, which creates frustration and increases the risk of drop-offs along the way. Ela membership purchase is 1-click affair right on your website, with no redirects, no extra steps, and no forms at all.

Super agent welcomes new members warmly — & guides further with empathy

Ela welcomes every new patient with an instant, friendly call — guiding them through simple do’s and don’ts, explaining your clinic’s working days, and showing how they can easily book appointments through her. From the very first interaction, she makes patients feel informed, cared for, and truly at home in your DPC family.

Super agents relives staff by handling routine work

Instead of spending 2–3 minutes per member on repetitive queries, bookings, and reminders, Ela takes care of it all automatically. Your team only steps in when exceptions arise — freeing them to focus on what truly matters: patient care.

Super agent converts prospects into loyal memberships

Ela helps by converting visitors or callers into paying members by following up via AI Calls, Emails & Text — encouraging them to buy memberships or clear any doubts they may have

Super agent reminds and follows-up about important activities

Ela automatically sends reminders AI calls, emails, texts — for membership purchases, renewals, appointments, and AWV visits etc — saving you 2–3 minutes per patient.

Super agent summarises sentiments, conversations & feedbacks

Ela turns every patient call into a powerful snapshot — CX score, emotions, and handoff reasons in seconds. No missed concerns, no admin drag, just clear signals for what your patient felt and what needs action. DPC doctors get time back while patients feel truly heard.

Super agent outreaches your full patient panel in a click

Want to know which patients are hit by a heatwave? Ela checks in instantly through calls, flags risks, and books appointments. Flu shots, health fairs, AWVs—reach every member in one click. No more manual hustle of typing emails or dialling calls one by one—Ela does it all effortlessly in seconds.

Super agent checks-in intermittently — from wellness check-in to post visit feedbacks

Ela automatically checks in with patients after their visit, collects feedback, and follows up in between to ensure they feel cared for. This strengthens their bond with your DPC and drives long-term membership loyalty.

Super agent book’s time — takes appointment or meet & greet requests

Ela handles appointment or meet & greet requests on call, passes them to your team for confirmation, and updates patients instantly via email, SMS, text, or AI calls.

Super agent works 24×7 — even after hours to engage potential members & sell membership

After hours, weekends, holidays—patients still reach out. Without support, leads drop and issues pile up. Ela keeps your clinic virtually open, handling queries, activations, welcome kits, and first appointments so no membership is lost.

Frequently asked questions

Built on world class architecture.
Modern. Fast. Secure.

What problem Ela is solving?

After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Ela score against other agents?

We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.

Check the test results

How Ela works?

Ela integrates into your website and starts engaging with your members in minutes. Sign up on careshiphealth.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Ela?

Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.

How does Ela pricing work?

We offer simple pricing of $49 per seat per month for our Ela Suite. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.

What's the foundation model for Ela?

Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Ela replace that?

No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.

What if I use another lead management system. Will Ela replace that?

No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.

I already use Spruce for patient communication. Will Ela replace that?

No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.

Does Ela offer a free trial?

Yes we do offer 90 day free trial for our early co-pilot users. For anyone joining after, we will continue to offer a 15 day free trial.

Can I import or export data from Ela?

Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.

Careship is an all-in-one DPC growth engine

Ela runs acquisition, conversion, onboarding, payments, and outreach in one flow. Capture website visitors & incoming callers in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Los Angeles

8605, West Hollywood
CA, 90069, United States

Las Vegas

304 S. Jones Blvd #3689
Las Vegas, NV 89107

Contact

+1 32 33 10 10 76
hello@superos.health

Meet Ela : AI Powered Growth Engine for DPCs

© 2025 • Careship