Whatever you goal is, SuperOS covers all bases
Modular. Modern. Fast.
01
Member Growth
02
Member Care
From first visit to final care & everything in between. Perfect for DPCs who already have member conversion solutions and looking for AI powered care management.
Care kit comes with AI scheduling, AI assessment reports, AI scribe, Care program kits & AI agents that educate patient, provide timely care interventions 24×7.
03
Team Collaboration
Care for 4x more patients with same team size without dropping the balls. Perfect for DPCs who already have growth and care solutions.
Collaborate kit comes with AI powered work-list management & omni channel communication tools that helps you bring momentum, efficiency and amplify you capacity to care.
5 kits. One OS. To rule them all.
Half the busy work, double the care margins
01 Front Door
Engage & Convert Kit
Works with your existing website and phone#. Attends incoming visitors and callers 24×7, explains your DPC. Builds trust and converts to members instantly.
AI agents powered by 360 Drop-off guard that ensures visitors are called back or leads aren’t falling through cracks.
02 Pre-visit
Onboard & Schedule Kit
Once members are converted, AI agents welcome them warmly, explains do’s & don’ts, Schedules clarity call or instantly takes appointment request to strengthen the bond.
03 In-visit
Assess & Scribe Kit
Once an appointment is scheduled, AI agents ensure right assessments are sent and completed by members. Members arrived for appointment prepped, ready and AI assessment report is generated to start the visit. AI synthesizers ensure the recommendations are presented in right context for AI scribe & you to finish the visit in 3-5 mins.
• Slack Champion
• New Certification
• 4 Year Milestone
04 Post-visit
Care continuity Kit
SuperOS agents of care follow-up throughout with members to keep the care on track with weekly smart intervention calls, wellness check-ins, reporting any important information for next conversation with patient.
• Slack Champion
• New Certification
• 4 Year Milestone
05 Between Visits
Relationship Signals Kit
Sentiment & Signals tracker ensures any unhappy users are flagged early to ensure confidence on next renewal of membership. AI agents ensure wellness check-ins are done regularly. Each conversation and visits are synthesised for important unhappiness signals and presented for team’s review and actions.
• Slack Champion
• New Certification
• 4 Year Milestone
To sum it up…
Engage → Convert → Onboard → Schedule → Assess → Care → Monitor
From new visitor engagement to long terms DPC relationships. Our Super agents lift over 70% of your busywork. All while you stay in control of your clinical decisions. SuperOS is powered by SuperAI's neural core built on Claude and personalised for daily DPC operations. You stay in loop and in control of how Superkits work together to build ultimate DPC experience for your practice.
Tools for everyone
Nova
Superapp for — care teams to stay on top of patient engagement & care
Luma
AI sidekick — for Doctors which opens over an EHR
Aura
Care continuity app — for Members extend & track care
FAQs
Built on world class architecture.
Modern. Fast. Secure.
What problem Ela is solving?
After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.
Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.
How does Ela score against other agents?
We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.
How Ela works?
Ela integrates into your website and starts engaging with your members in minutes. Sign up on careshiphealth.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.
Can I personalise Ela?
Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.
How does Ela pricing work?
We offer simple pricing of $49 per seat per month for our Ela Suite. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.
What's the foundation model for Ela?
Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.
I use Hint for memberships. Will Ela replace that?
No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.
What if I use another lead management system. Will Ela replace that?
No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.
I already use Spruce for patient communication. Will Ela replace that?
No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.
Does Ela offer a free trial?
Yes we do offer 90 day free trial for our early co-pilot users. For anyone joining after, we will continue to offer a 15 day free trial.
Can I import or export data from Ela?
Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.