SuperOS

Automated. AI powered. Built for modern DPCs.

Engage → Convert → Membership → Onboard → Schedule → Assess → Care → Monitor → Collaborate

Try SuperOS

Claim 90 days free trial.
No CC Required.

Meet Supermods

Use what you need. Pay for what you use.

Meet Super Kits

Halves the busy work, double the care outcomes & margins

Starts at $99/seat. Pay as you go outreach and agentic outcomes.

01 Front Door

Engage & Convert Kit

Works with your existing website and phone#. Attends incoming visitors and callers 24×7, explains your DPC. Builds trust and converts to members instantly.

AI agents powered by 360 Drop-off guard that ensures visitors are called back or leads aren’t falling through cracks.

02 Pre-visit

Onboard & Schedule Kit

Once members are converted, AI agents welcome them warmly, explains do’s & don’ts, Schedules clarity call or instantly takes appointment request to strengthen the bond.

03 In-visit

Assess & Scribe Kit

Once an appointment is scheduled, AI agents ensure right assessments are sent and completed by members. Members arrived for appointment prepped, ready and AI assessment report is generated to start the visit. AI synthesizers ensure the recommendations are presented in right context for AI scribe & you to finish the visit in 3-5 mins.

• Slack Champion

• New Certification

• 4 Year Milestone

04 Post-visit

Care continuity Kit

SuperOS agents of care follow-up throughout with members to keep the care on track with weekly smart intervention calls, wellness check-ins, reporting any important information for next conversation with patient.

• Slack Champion

• New Certification

• 4 Year Milestone

05 Between Visits

Relationship Forecast Kit

Sentiment tracker ensures any unhappy users are flagged early to ensure confidence on next renewal of membership. AI agents ensure wellness check-ins are done regularly. Each conversation and visits are synthesised and presented for team’s review and actions.

• Slack Champion

• New Certification

• 4 Year Milestone

To sum it up…

From new visitor engagement to long terms DPC relationships. Our Super agents lift over 70% of your busywork. All while you stay in control of your clinical decisions. SuperOS is powered by SuperAI's neural core built on Claude and personalised for daily DPC operations. You stay in loop and in control of how Superkits work together to build ultimate DPC experience for your practice.

100

min saved per week

90%

lesser missed tasks

91%

better collaboration

94%

less in-efficiencies

Engage

AI attender

Powered by 360 DropOff Guard with AI powered clarity calls, chats, call backs & follow-ups

AI Clarity

Multiple ways to setup front door access for patients

AI analytics

Onboard patients via lead management or app directly

Sentiment tracking

Setup multiple custom patient subscriptions

Disposition tracking

Enroll patients for various care programs

Onboard

Onboarding

Enrollment, Memberships & Leads Management

Patient Registration

Multiple ways to setup front door access for patients

Patient Onboarding

Onboard patients via lead management or app directly

Welcome kit

Setup multiple custom patient subscriptions

1 click memberships

Enroll patients for various care programs

360 Comms

Communication

Member chat, pre-screening assessments, outreach, reminders

Patient Messaging

Secure chats, automated AI calls, texts & emails

AI check-ins

Clinical Questionnaires & chat visits from anywhere

Outreach & Reminders

Simplified access and connection to clinical experts.

After hours

After hour auto replies to patients

Smart Care

Pre-vist screenings, Smart goals, Patient Education, Smart Interventions

Pre-visit screenings

AI powered contextual summaries and smarter care gaps identification

Smart Goals

Enables team mates to efficiently collaborate in context like tasks or patients

Educate Patients

Save time by automating your common admin & clinical workflows based on EHR or event triggers

Smart Interventions

Streamline and automate intake triaging to route patient appropriately

Collaboration

Team Collaboration

Team communication & Worklist management

Task Management

Say goodbye to sticky notes. Track, assign and manage tasks like a pro. Mention team members, track task comments and updates.

Team Communication

Stay connected with your team via direct secure chat or group secure chat, share media files, tag team members.

Smart Worklist

Secure messaging with your patients

Team Inbox

Clinical Questionnaires & chat visits from anywhere

Intelligence

Super AI

Summarise, Synthesize, Suggest

Summarise

Secure messaging with your patients

Synthesize

Clinical Questionnaires & chat visits from anywhere

Suggest

Simplified access and connection to clinical experts.

Scan

After hour auto replies to patients

Intake

Intake, Triage & Route

Automate your response triaging & care curation

Intake library

Say goodbye to sticky notes. Patient centric digital task management to track & co-ordinate clinical care

Score validation

Tag team members in context for better turn around time

Response Triaging

Create task in context of patient for better probe and execution

Routing & Automation

Stay in loop with your team’s work updates and track their tasks seamlessly

Turnkey

Adaptable

Claim 100+ mins per week with powerful Automations workflows & AI

Asynchronous care

Save time by automating your common tasks based on EHR or event triggers

Device Independent

Supercare AI helps you identify care gaps in context of patient care

Chat Visits

Integrations with task, messaging, forms & FHIR compatible EHRs

Secure Messaging

Enables team mates to efficiently collaborate in context like tasks or patients

Versatility

Standardization

Automate clinical workflows for better patient care

CareOps automation

Secure messaging with your patients

Custom Clinical workflows

Clinical Questionnaires & chat visits from anywhere

Response Triaging

Simplified access and connection to clinical experts.

After hours

After hour auto replies to patients

CareOps

Care Programs

Engage patients better, track care progress with smart interventions

Program Enrollment

Save time by automating your common tasks based on EHR or event triggers

Care Journeys

Supercare AI helps you identify care gaps in context of patient care

Smart Interventions

Integrations with task, messaging, forms & FHIR compatible EHRs

Care Billing

Enables team mates to efficiently collaborate in context like tasks or patients

Superapps for everyone

Designed ground up experience for doctors, patients & care teams

Try SuperOS

Claim 90 days free trial.No CC Required.

Care teams

Nova

Superapp for care teams to stay on top of patient engagement & care

Luma

Care continuity sidekick for Doctors which opens over an EHR

Aura

Member app to extend your clinical services & care 24×7

Superstacks for every purpose

Engager

Explains your DPC, builds trust and 1-click memberships

Convert to members

Track prospect leads, smart follow-up and convert to loyal memberships

Onboard

Welcomes member, prep them about office timings, services, contact numbers. Initiates welcome calls, sends app links to login to Aura

Sentiment & Forecast

Explains your DPC, builds trust and 1-click memberships

Memberships

Create custom membership plans, pre-integrated strip payment gateways

Tasking

Capture, track, assign and delegate tasks internally and externally like a pro.

Communications

Securely connect with your team mates and patients. Send messages, files, forms etc

Patient Management

Manage records. Create dynamic groups. Manage memberships & automate outreach

Assessments

Build interoperable forms. Integrate anywhere. Set automations based on submissions.

Payments

Create & manage patient subscriptions, manage memberships, automate reminders.

Care Automations

Logicflo helps you automate & execute workflows based on EHR triggers

When you use tools that work together, you naturally collaborate better.

FAQs

Built on world class architecture.
Modern. Fast. Secure.

After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Ela score against other agents?

We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.

Check the test results

How Ela works?

Ela integrates into your website and starts engaging with your members in minutes. Sign up on careshiphealth.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Ela?

Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.

How does Ela pricing work?

We offer simple pricing of $49 per seat per month for our Ela Suite. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.

What's the foundation model for Ela?

Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Ela replace that?

No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.