Coming later this year

What if your clinic never sleeps, even when you do?

Introducing AI powered onboarding, memberships, patient engagement & smart care agents that enables your clinic to run in almost auto-pilot mode.

Dear Healers,

You didn’t enter medicine to battle bureaucracy. Shed the shackles of admin hell. Let our AI Agents conquer the grind—while you reclaim what matters: saving lives, not filling spreadsheets.

What if your clinic never sleeps? Even when you do.

Introducing our Superagents of Care™ — your AI team — operating 24/7 with precision, passion, and 🩷 "human-like warmth". They don’t just manage tasks; they transform chaos into clarity.

From the first 📞 call to the 🗓️ first appointment, these Super Agents:

• Guide patients—pre-assessed, prepped, and primed for care.

• Silence the noise—automating forms, reminders, prior auths, and endless paperwork

• Ignite joy—keeping patients smiling 🤩 and your reviews ⭐⭐⭐⭐⭐ glowing, even at midnight.

2025 is the year you redefine your practice. This is healthcare reborn — your freedom to heal — on your own terms. The future isn’t coming—it’s here. Ready to hand you back your stethoscope. Question is — are you ready to embrace it?

— Team Supercare ⚡

Superagents of Care

AI agents that Superpowers

the Supercare platform

Engager

Digital front door asisst

• Integrates in website as Digital Front Door
• Connects to Existing Knowledge Base
• Interprets Patient Questions
• Responds Instantly, Just Like a Human
• Transfers to Live Agent for Complex Cases

Who am I?

I’m D1, your Digital Front Door Attender—a smart, always-on assistant designed to be the first point of contact for your clinic. I seamlessly integrate with your website and existing tools to ensure every visitor gets the right information, guidance, and assistance without waiting.

What do I do?

I take care of the front-end patient experience by:

Engaging visitors: Answering questions, introducing your services, and explaining subscription options.

Capturing leads: Collecting essential details from potential patients to help you grow your practice.

Handling scheduling & callbacks: Making it easy for patients to request appointments or ask for a callback.

Resolving concerns: Assisting users efficiently so they leave with answers, not frustrations.

Why am I needed?

Patients expect instant and convenient interactions with healthcare providers. Without me:

• Staff gets overwhelmed with repetitive calls and inquiries.

• Potential patients drop off due to slow response times.

• Lead opportunities slip away without structured capture & follow-ups.

• Clinics struggle with operational inefficiencies, impacting both patient satisfaction and revenue.

With me, you automate these tasks, improve patient experience, and free up your staff for higher-value work.

Pricing Structure

I offer flexible, pay-for-what-you-use pricing:

$19.99 base fee (includes system access & basic features)

100 complimentary interactions per month

$0.49 per resolved assist (only counted if the user confirms their issue is solved)

$0.49 per lead capture

No long-term commitments—just instant efficiency for your clinic. Ready to transform your front desk? I’m here to help!

Onboarder

Lead to patient convertor

• Captures and Nurtures Leads
• Runs Smart Follow-ups
• Persuades with Relevant Information
• Converts Leads into Members
• Drives Long-term Loyalty

Who am I?

I’m O1, your Onboarder—a digital assistant that doesn’t just capture leads but nurtures them into loyal patients. I take care of the entire follow-up and persuasion process, ensuring that potential patients don’t slip away but instead become active members of your clinic.

What do I do?

I bridge the gap between interest and commitment by:

Onboarding new leads: Guiding potential patients through your offerings and answering their questions.

Running smart follow-ups: Sending timely, personalized reminders, nudges, and persuasive messaging.

Converting leads into members: Encouraging patients to subscribe to your services or complete their first appointment.

Reducing manual work for staff: Automating repetitive outreach and ensuring no lead is forgotten.

Why am I needed?

Most clinics struggle with lead drop-off—people express interest but never follow through. Without me:

• Staff has to manually chase leads, which is time-consuming and inconsistent.

• Potential patients lose interest if they don’t get timely follow-ups.

• Clinics miss out on revenue from leads that could have been converted with the right push.

I ensure that every lead gets consistent, automated, and personalized follow-ups, increasing your conversions and growing your patient base—without adding to your staff’s workload.

Pricing Structure

I offer a performance-based pricing model, so you only pay for results:

$19.99 base fee (includes system access & basic features)

100 complimentary interactions per month

$0.49 per lead onboarding (when a lead enters the nurturing cycle)

$0.99 per patient conversion (only charged when a lead becomes a paying member or books their first appointment)

With me, you maximize patient acquisition while keeping costs efficient. Let’s turn your leads into loyal members!

Scheduler

AI powered smart scheduler

• Manages All Appointment Operations
• Automates First Appointment to AWV
• Reduces No-Show Rates with Smart Follow-Ups
• Optimizes Scheduling for Maximum Efficiency
• Enhances Patient Experience with Self-Service Options

Who am I?

I’m S1, your Scheduler Agent—a smart, automated assistant that takes care of all your appointment operations. From the first booking to annual wellness visits (AWVs), I ensure a smooth scheduling experience while reducing no-shows and last-minute cancellations.

What do I do?

I handle everything related to scheduling so your staff doesn’t have to:

Booking and managing appointments: Scheduling new visits, handling reschedules, and processing cancellations effortlessly.

Smart follow-ups & reminders: Sending timely nudges and confirmations to minimize missed appointments.

Reducing no-shows: Using automated outreach and patient engagement strategies to keep schedules full.

Improving operational efficiency: Freeing up front-desk staff by eliminating manual scheduling work.

Why am I needed?

Appointment management is one of the biggest bottlenecks in clinics. Without me:

• Staff spends too much time handling scheduling requests and reschedules.

• No-shows lead to lost revenue and inefficient resource use.

• Patients experience frustration due to delays or missed follow-ups.

I take care of all scheduling operations efficiently and proactively, ensuring that both your clinic and your patients benefit from a smooth, hassle-free experience.

Pricing Structure

I operate on a pay-for-performance model, so you only pay when I bring value:

$19.99 base fee (includes system access & basic features)

100 complimentary interactions per month

$0.49 per appointment scheduled or rescheduled

$0.99 per completed visit (ensuring high patient engagement)

$0.99 per avoided no-show (only charged when I successfully prevent a missed appointment)

With me, your clinic runs on time, your patients stay engaged, and your revenue stays protected. Ready to streamline your scheduling? Let’s get started!

Intaker

Pre-visit Patient Assessor

• Prepares Patients Before Their Appointment
• Delivers Personalized Assessments
• Runs Smart Follow-Ups for Completion
• Improves Provider Readiness
• Streamlines the Check-in Process

Who am I?

I’m A1, your Assessor—an intelligent assistant that ensures every patient is well-prepared before their appointment. I automate pre-visit assessments, making it easy for patients to complete necessary forms and provide critical health information ahead of time.

What do I do?

I take care of the assessment process so your clinic can run more efficiently:

Sending the right assessments: Automatically delivering pre-visit forms and screenings based on appointment type.

Smart follow-ups & reminders: Ensuring patients complete their assessments before their visit.

Reducing appointment delays: Helping doctors access patient information in advance, leading to better consultations and faster decision-making.

Minimizing admin workload: Eliminating manual data collection and follow-ups for your staff.

Why am I needed?

Without me, clinics often face:

Last-minute paperwork, leading to longer wait times and delayed appointments.

Incomplete or missing assessments, impacting doctor-patient interactions.

Staff overwhelmed with manual follow-ups, reducing efficiency.

By automating pre-visit assessments, I help doctors make informed decisions faster, improve patient engagement, and reduce admin burdens—creating a smoother healthcare experience for everyone.

Pricing Structure

I operate on a simple, results-based model, so you only pay when assessments are completed:

$19.99 base fee (includes system access & basic features)

100 complimentary interactions per month

$0.99 per completed assessment session

With me, your clinic runs more smoothly, appointments stay on track, and doctors have all the information they need—before the patient even walks in. Let’s make every visit more efficient!

Prioritiser

AI powered Patient Care Prioritizer

• Identifies Patients Who Need Attention
• Categorizes Patients by Priority
• Tracks Care Plan Progress
• Evaluates Goal Completion
• Monitors Key Actions

Who am I?

I’m P1, your Prioritizer—a smart assistant that ensures your clinic focuses on the patients who need attention the most. I analyze patient data, track care progress, and categorize individuals based on urgency, so your team spends time where it matters most.

What do I do?

I help optimize your workflow by:

Identifying high-priority patients: Analyzing care plans, appointment history, and submitted forms to flag those who need immediate attention.

Tracking patient progress: Monitoring care plan adherence, goal achievements, and assessment completions.

Optimizing provider time: Helping your staff focus on the right patients instead of managing them on a first-come, first-served basis.

Improving care outcomes: Ensuring patients stay on track with their health goals and follow-ups.

Why am I needed?

Without me, clinics struggle with:

Overwhelmed staff unsure which patients need immediate follow-ups.

Missed opportunities to intervene early in at-risk patients.

Inefficient scheduling, leading to unnecessary delays in care.

I bring clarity and efficiency to patient management, ensuring your clinic runs smarter, not harder.

Pricing Structure

I work on a performance-based model, ensuring cost-efficiency:

$19.99 base fee (includes system access & basic features)

100 complimentary prioritization actions per month

$0.99 per 100 prioritized patients

With me, your clinic stays organized, proactive, and patient-focused—so no one falls through the cracks. Let’s optimize your care delivery!

Summarizer

AI Powered Clinical Summariser

• Condenses Submitted Assessments
• Identifies Care Gaps
• Generates AI-Powered Reports
• Enhances Decision-Making
• Reduces Documentation Burden

Who am I?

I’m S1, your Summarizer—an intelligent assistant that turns raw patient data into concise, actionable reports before each visit. I analyze submitted assessments, identify care gaps, and provide a pre-visit AI summary so you can focus on what matters most—your patient.

What do I do?

I streamline clinical prep by:

Summarizing assessments: Converting patient-submitted forms into easy-to-read insights.

Identifying care gaps: Highlighting missing screenings, overdue follow-ups, or unaddressed health concerns.

Generating pre-visit reports: Providing a structured AI-driven summary so providers walk into appointments fully informed.

Reducing administrative burden: Eliminating the need for manual chart reviews, saving valuable time.

Why am I needed?

Without me, providers face:

Information overload, struggling to sift through multiple patient documents.

Missed care opportunities due to overlooked data points.

Longer consultation times, affecting clinic efficiency.

With me, you get ready-to-use AI reports that ensure faster, smarter, and more effective patient care—before the visit even begins.

Pricing Structure

I work on a pay-per-use model, delivering value for every patient:

$19.99 base fee (includes system access & basic features)

100 complimentary operations per month

$1.49 per pre-visit AI report

I make clinical decision-making faster, easier, and more precise—so every visit is better prepared and more impactful. Let’s get started!

Scriber

AI powered Smart Scribe

• Captures Care Team Actions in Real-Time
• Writes Baseline Notes in Any Template Format
• Transforms Notes into Actionable Tasks
• Automates Patient & Team Communication
• Reduces Documentation Burden

Who am I?

I’m N1, your Scriber—a smart documentation assistant that records every action taken by your care team and translates them into structured notes. I help streamline clinical workflows by generating baseline notes in any format, including SOAP, and converting them into actionable tasks and patient instructions.

What do I do?

I simplify documentation and communication by:

Recording care team actions: Capturing key decisions, treatments, and interventions during patient interactions.

Generating structured notes: Writing baseline clinical notes in any preferred format (e.g., SOAP, DAP, or custom templates).

Creating actionable tasks: Converting notes into clear, follow-up instructions for both the care team and the patient.

Reducing administrative burden: Eliminating manual note-taking, so your team can focus on patient care instead of paperwork.

Why am I needed?

Without me, clinics often struggle with:

Time-consuming documentation, leading to provider burnout.

Inconsistent or incomplete notes, causing gaps in patient history.

Lack of clear action items, resulting in miscommunication among staff.

I ensure seamless documentation, better task management, and improved care coordination—without adding to your workload.

Pricing Structure

I operate on a pay-for-use model, ensuring efficiency and cost-effectiveness:

$19.99 base fee (includes system access & basic features)

100 complimentary note-writing instances per month

$0.99 per note-writing instance

With me, your clinical documentation becomes faster, more accurate, and effortlessly actionable—so your team spends less time writing and more time caring. Let’s optimize your workflow!

Educator

Diagnosis based smart patient educator

• Identifies Patient Education Gaps
• Assigns Personalized Education Automatically
• Engages Patients with Interactive Learning
• Tracks Knowledge Scores and Progress
• Improves Health Outcomes Through Awareness

Who am I?

I’m E1, your Educator—an intelligent assistant that ensures patients receive the right education tailored to their diagnosis. I help bridge knowledge gaps by automatically assigning relevant materials, conducting interactive quizzes, and tracking patient understanding, so your clinical population stays informed and engaged.

What do I do?

I make patient education automated, personalized, and measurable by:

Identifying education gaps: Analyzing patient records to determine what information they need.

Delivering targeted education: Assigning relevant learning materials based on diagnoses and care plans.

Conducting engaging quizzes: Testing patient knowledge to ensure they understand their condition and treatment.

Tracking knowledge scores: Measuring patient progress and providing insights on educational effectiveness.

Why am I needed?

Without me, clinics face:

Patients with limited understanding, leading to poor adherence to treatment plans.

One-size-fits-all education, which doesn’t address individual patient needs.

No way to measure impact, making it hard to ensure patients truly understand their conditions.

With me, patient education becomes personalized, interactive, and data-driven, leading to better health outcomes and improved engagement.

Pricing Structure

I use a pay-for-impact model, ensuring cost-effective education delivery:

$19.99 base fee (includes system access & basic features)

100 complimentary education assignments per month

$0.99 per diagnosis-based education session

With me, your patients stay informed, engaged, and empowered—leading to higher treatment adherence and better clinical outcomes. Let’s transform patient education!

Goal Curator

AI powered Goal Creator

• Detects Abnormal Vitals & Reports
• Assigns Personalized Health Goals
• Provides Stepwise Reduction Plans
• Adjusts Goals Dynamically
• Enhances Patient Engagement & Accountability

Who am I?

I’m G1, your Goal Creator—an intelligent assistant that turns abnormal vitals and reports into personalized health goals. I analyze patient data using US healthcare guidelines and provide structured interventions, helping patients take small, actionable steps toward better health.

What do I do?

I transform clinical insights into meaningful health goals by:

Identifying abnormal vitals & reports: Detecting out-of-range values and potential risks based on standard medical guidelines.

Assigning smart health goals: Setting personalized improvement targets to guide patients toward healthier outcomes.

Providing step-by-step interventions: Offering manageable progress breakdowns to help patients stay on track.

Reducing provider workload: Automating goal creation, so clinicians can focus on patient care instead of manual tracking.

Why am I needed?

Without me, clinics struggle with:

Patients unaware of their abnormal vitals, leading to unmanaged health risks.

Lack of structured goal-setting, making lifestyle changes difficult to implement.

Overburdened staff, manually identifying care goals for each patient.

I ensure early interventions, structured patient engagement, and improved health outcomes—all while saving time for providers.

Pricing Structure

I use a pay-for-outcome model, ensuring efficiency and affordability:

$19.99 base fee (includes system access & basic features)

100 complimentary operations per month

$0.49 per smart intervention (automated step-by-step health guidance)

$0.49 per goal identification & assignment (ensuring personalized care)

With me, your patients get clear, achievable health goals, and your clinic gets smarter, more proactive patient management. Let’s make healthcare goal-driven and results-focused!

PSAT Tracker

Post visit Feedback & recovery Check-in

• Collects Post-Appointment Feedback
• Monitors Patient Recovery
• Encourages Social Reviews
• Flags At-Risk Patients
• Integrates with Prioritizer

Who am I?

I’m F1, your Feedback & Check-in Assistant—an intelligent system that ensures every patient receives a post-appointment follow-up. I gather feedback, conduct wellness check-ins, and encourage satisfied patients to leave positive social reviews, while also identifying those who may need extra care.

What do I do?

I keep your patients engaged and your clinic informed by:

Collecting post-appointment feedback: Understanding patient satisfaction and identifying areas for improvement.

Conducting wellness check-ins: Ensuring patients are recovering well and flagging those who may need follow-ups.

Encouraging social reviews: Motivating satisfied patients to share positive experiences online.

Flagging at-risk patients: Automatically adding low-rated or unwell patients to the Prioritizer (P1) for extra attention.

Why am I needed?

Without me, clinics struggle with:

Limited post-care engagement, leading to missed issues in patient recovery.

Few online reviews, which affects new patient acquisition.

No structured way to track patient well-being post-visit.

With me, you improve patient satisfaction, enhance your reputation, and ensure no one falls through the cracks.

Pricing Structure

I use a pay-for-impact model, ensuring you only pay for meaningful interactions:

$19.99 base fee (includes system access & basic features)

100 complimentary operations per month

$0.49 per feedback request (to measure patient satisfaction)

$0.49 per wellness check-in (to ensure patient recovery)

$0.99 per social review request (to build your clinic’s reputation)

With me, you build stronger patient relationships, improve care quality, and grow your practice effortlessly. Let’s keep your patients engaged and thriving!

Retainer

Renew & Retain memberships

• Initiates Smart Follow-Ups for Renewals
• Tracks Patient Happiness Score
• Flags Attrition Possibility
• Inspires Patients to Renew
• Provides Population-Level Insights
• Integrates with Prioritizer for Proactive Retention

Who am I?

I’m R1, your Renew & Retain Assistant—an intelligent system that keeps your patients engaged and subscribed. I track renewal dates, monitor patient happiness scores, and take proactive steps to prevent attrition, ensuring a steady and loyal patient base for your clinic.

What do I do?

I maximize patient retention by:

Tracking renewal timelines: Sending smart follow-ups when a subscription or membership is due.

Measuring patient happiness: Monitoring patient satisfaction and flagging those at risk of leaving.

Encouraging renewals: Providing personalized engagement to inspire patients to continue their care plans.

Reducing churn risk: Identifying attrition-prone patients and adding them to the Prioritizer (P1) for extra attention.

Providing retention insights: Displaying happiness score trends and attrition risk analysis across your patient population.

Why am I needed?

Without me, clinics struggle with:

Patient drop-offs, leading to lost revenue.

No structured renewal tracking, causing lapses in patient memberships.

Lack of visibility into patient satisfaction, making it hard to prevent attrition.

I ensure higher renewal rates, proactive engagement, and data-driven retention strategies, so your clinic grows without patient churn.

Pricing Structure

I operate on a pay-for-results model, ensuring cost-efficiency:

$19.99 base fee (includes system access & basic features)

100 complimentary operations per month

$0.49 per renewal alert (ensuring timely follow-ups)

$0.99 per successful renewal (only pay when a patient renews)

$0.99 per attrition avoidance action (keeping high-risk patients engaged)

With me, you increase patient loyalty, prevent drop-offs, and boost long-term revenue—all with automated, intelligent retention strategies. Let’s keep your patients committed to their care!

Care Curator

Diagnosis specific Care Curator

• Recommends Baseline Care Plans
• Assigns Default Health Goals
• Enrolls Patients in Targeted Education
• Curates & Assigns Relevant Assessments
• Tracks Nurse Approval in Prioritizer

Who am I?

I’m C1, your Care Curator—an intelligent assistant that ensures every patient receives a personalized, structured care plan based on their diagnosis. I recommend baseline care plans that include default health goals, education enrollments, and curated assessments, ensuring a seamless and proactive approach to patient management.

What do I do?

I optimize care planning by:

Analyzing patient diagnosis: Identifying the most suitable baseline care plan based on medical guidelines.

Assigning structured goals: Recommending default health objectives tailored to the patient’s condition.

Enrolling patients in education programs: Ensuring they receive relevant educational content to improve health outcomes.

Assigning necessary assessments: Selecting and sending pre-defined health assessments to track progress.

Ensuring care plan approval: Routing plans to nurses for validation and tracking approval status in the Prioritizer (P1).

Why am I needed?

Without me, clinics struggle with:

Inconsistent care planning, leading to gaps in treatment.

High administrative workload, requiring staff to manually assign goals and assessments.

Lack of structured patient engagement, making it harder to track progress and adherence.

I automate and standardize care planning, ensuring that every patient receives the right care, at the right time—without adding extra work for your staff.

Pricing Structure

I use a pay-for-value model, ensuring efficiency and affordability:

$19.99 base fee (includes system access & basic features)

100 complimentary care plan assignments per month

$0.99 per care plan assignment (including goals, education, and assessments)

With me, your clinic delivers personalized, proactive, and structured patient care, leading to better outcomes and improved efficiency. Let’s build smarter care plans together!

Supercare is superpower

Built like legos

Experience transparency

& complete control

Agentic performance dashboard with complete transparency

  • AI-Powered marketing strategies
  • Live customer support chat widget
  • Automatic scaling campaign tools
  • Adaptive testing/reporting

Ops based pricing with 100 complimentary ops per agent

  • AI-Powered marketing strategies
  • Live customer support chat widget
  • Automatic scaling campaign tools
  • Adaptive testing/reporting

Flip the Switch to Hybrid or Pure agentic mode

  • AI-Powered marketing strategies
  • Live customer support chat widget
  • Automatic scaling campaign tools
  • Adaptive testing/reporting

Works with integrated EHRs

  • AI-Powered marketing strategies
  • Live customer support chat widget
  • Automatic scaling campaign tools
  • Adaptive testing/reporting

FAQs

Built on world class architecture.
Modern. Fast. Secure.

What problem Ela is solving?

After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Ela score against other agents?

We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.

Check the test results

How Ela works?

Ela integrates into your website and starts engaging with your members in minutes. Sign up on careshiphealth.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Ela?

Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.

How does Ela pricing work?

We offer simple pricing of $49 per seat per month for our Ela Suite. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.

What's the foundation model for Ela?

Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Ela replace that?

No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.

What if I use another lead management system. Will Ela replace that?

No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.

I already use Spruce for patient communication. Will Ela replace that?

No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.

Does Ela offer a free trial?

Yes we do offer 90 day free trial for our early co-pilot users. For anyone joining after, we will continue to offer a 15 day free trial.

Can I import or export data from Ela?

Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.

Supercare advantage

Amplify capacity to care

Skip the busywork, reduce burnout, automate repeat workflows

01

Momentum and Efficiency

Auto-assign work through trigger driven workflows

02

Service consistency

Standardise process, empower teams to bring consistency in service experience that scales as you grow.

03

The SuperOS for Super teams

Efficiency | Momentum | Consistency | Scale