Track & Manage tasks
Say goodbye to sticky notes. Patient centric digital task management to track & co-ordinate clinical care
Supercare is completely modular, right out of the box
Each mod is like a mini-app. Pick, choose and configure Supercare to match your needs.
Meet the mods
Meet Supermods
Use one or all, together.
Completely modular. Use only what you need. Pay only for what you use.
Shared task lists
Create task list, share it with your team for efficient collaboration
Mentions & Comments
Tag team members in context for better turn around time
Smart Tasks
Identify care-gaps for each patient and generate a smart-list proactively
Email to task
Set email forward rules to address as task
Workflow Automations
Add accountability & momentum to overall task with customised workflows
Secure chats
Send messages, files, audio notes, and more
Team messaging
Individual and group messaging with task assignment
Internal notes
Privately coordinate with teammates in patient conversations
Clinical questionnaires
Screen patients in advance with 80+ clinically validated questionnaires
Assignment
Assign conversations to yourself, a teammate or a group
Team Inbox
Collaborate with teammates through a shared inbox
Saved responses
Send faster responses with automation action sequences
Workflow Automations
Create label based conversational automations
Embed on your website
Integrate anywhere with a simple form link
Collect prospects & leads
Let new prospects register and directly added to your prospect list in Supercare
80+ inbuilt assessments
Pre-screening ready clinical assessments, ready to be shared in a click
Advanced screening
Pre-screen your patients for faster consultation and reduce waiting time
Scoring & Triaging
With 80+ assessment, and predefined score interpretation, auto triage and route forms
White labelled & automations
Customise, personalise & emphasize your branding. Standardize post submission process.
Automate tasks
Generate task automatically based on pre-defined EHR triggers
Automate workflows
Standardize and customer workflows to ensure treatment consistency
Decision trees
Create decision based workflows withy better customisation
Intelligent triggers
Address & automate array of different trigger & workflows
AI patient summaries
Customise templates for disease based curate patient summaries
AI Dashboards
Personalise your dashboard based on top KPIs
AI action library
Create custom AI actions and execute prompts in one click
Smart gaps
Identify common care gaps based on age, gender & conditions
AI summariser
Summarise anything for quick actions
AI analyser
Identify tasks, summarise notes & much more using Analyzer
Program Enrollment
Enroll for various care programs with custom care protocols
Consent & Outreach
Better engage and enroll patients via automated consent & outreach
Care Planning
Strategize care swiftly, track and monitor progress in sync with patient app
Smart tracking & interventions
Automate interventions & tracking. Save a ton of time
Outreach sequences
Create omni channel outreach for different purposes
Schedule Outreach
Schedule custom outreach to execute at specific time or event
Analytics
Know various analytics to determine outcome of outreach
Automate Outreach
Nurture leads follow-up, reach out to prospective clients via automations
Diagnosis specific library
Disease based patient education library for top chronics
One click enrollment
Assign manually or Automate course enrollment
Tags based enrollment
Assign predefined tags to enroll patient smoothly.
Feedback collection
Collect feedback when a patient completes the course
More Care. Less Ops.
Put your mods together & achieve your goal
FAQs
Built on world class architecture.
Modern. Fast. Secure.
What problem Ela is solving?
After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.
Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.
How does Ela score against other agents?
We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.
How Ela works?
Ela integrates into your website and starts engaging with your members in minutes. Sign up on careshiphealth.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.
Can I personalise Ela?
Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.
How does Ela pricing work?
We offer simple pricing of $49 per seat per month for our Ela Suite. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.
What's the foundation model for Ela?
Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.
I use Hint for memberships. Will Ela replace that?
No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.
What if I use another lead management system. Will Ela replace that?
No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.
I already use Spruce for patient communication. Will Ela replace that?
No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.
Does Ela offer a free trial?
Yes we do offer 90 day free trial for our early co-pilot users. For anyone joining after, we will continue to offer a 15 day free trial.
Can I import or export data from Ela?
Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.